Your personal information is handled with care on the cm88 platform. This policy explains what data we collect, why we collect it, how it is used, and the choices you have as a registered member.
Six core principles that shape how we handle every piece of personal information on the cm88 platform.
We only collect personal data that is genuinely needed to operate your account, process payments in PHP, verify your identity, and keep the platform secure. Nothing extra.
All data is stored with SSL encryption in transit. Access to personal data within cm88 is limited to team members who need it to do their job – and no one else.
Your data is never sold to third-party advertisers or data brokers. We share information only with partners who directly support the delivery of our service to you.
This policy covers every stage of your data's life cycle – from the moment you register through to account closure. No hidden data practices, no surprises.
Registered members can request to view, correct, or delete their personal data by contacting the support team. Account closure requests are handled with full data review.
Personal data is retained for as long as your account is active or as required for legitimate operational and compliance reasons. After that, it is deleted or anonymised.
This Privacy Policy applies to all users of the cm88 platform. By registering an account, you confirm that you have read and understood how your personal data is handled as described here.
This Privacy Policy applies to all individuals who interact with the cm88 platform, including visitors browsing the site, registered members with active accounts, and former members whose accounts have been closed. It covers data collected through the cm88 website and any related account management tools accessible to Philippine users.
cm88 is an online gaming platform built for players in the Philippines. When we refer to "you" or "your" in this policy, we mean anyone whose personal information we hold in connection with the platform. When we say "we," "us," or "cm88," we mean the operator of this platform.
The type of data we collect depends on how you interact with the cm88 platform. Below is a breakdown of the main categories:
When you create a cm88 account, we collect the information you provide in the registration form. This includes your full legal name, date of birth, registered mobile number, email address, and the password you set for your account.
Before your first withdrawal can be processed, we require KYC verification. This involves collecting a copy of a valid Philippine government-issued ID – such as a national ID, passport, or driver's licence – along with a confirmation that the details match your registered account information. This is a one-time process for standard accounts.
When you make a deposit or request a withdrawal, we process transaction data including the payment method used, the amount in Philippine Peso, and the timestamp. We do not store full payment credentials from GCash, Maya, or your online banking account. Payment processors handle that data under their own privacy practices.
We collect data on how you use the platform: which games you play, how long sessions last, betting and wagering activity, and which features you access. This data is used to operate the platform correctly, detect unusual activity, and improve the overall experience.
We automatically collect certain technical data when you connect to cm88, including your IP address, browser type, device type, operating system, and session timestamps. This helps with security monitoring and ensuring the platform loads correctly across different devices and network conditions in the Philippines.
If you contact the cm88 support team, we retain a record of that communication – including the content of messages and any attachments – for as long as it is relevant to your account or any ongoing matter.
Every piece of data we collect serves a specific operational purpose. The table below summarises the main reasons:
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Name, email, mobile number, password |
| Identity verification before withdrawals | Government ID, date of birth, account details |
| Processing PHP deposits and withdrawals | Transaction data, payment method references |
| Platform security and fraud prevention | IP address, device data, activity patterns |
| Customer support and dispute resolution | Account data, communication history |
| Responsible gaming compliance | Session data, betting activity, account limits set |
| Platform performance and improvement | Usage data, device and browser information |
| Sending service notifications and updates | Email address, mobile number |
We do not use your personal data for unrelated commercial profiling, and we do not sell your data to marketing companies or data brokers.
cm88 shares personal data only where it is necessary to deliver the service or meet legitimate operational requirements. We do not share your data beyond these boundaries.
To process deposits and withdrawals in Philippine Peso, we work with payment providers that support GCash, Maya, bank transfer, InstaPay, and PESONet. These providers receive only the transaction data they need to complete the payment. They operate under their own privacy policies and data security standards.
KYC verification may involve a third-party identity verification service. This provider receives the data required to check that your government-issued ID is valid and matches your registered details. The data is used only for verification purposes.
cm88 uses technology partners to host the platform, manage data storage, and deliver the gaming experience. These partners access data only as needed to perform their technical role and are bound by data processing agreements.
In the event that we receive a lawful request from a relevant authority, we may be required to disclose certain account or transaction data. We will assess any such request carefully before responding, and we will only disclose the minimum data required.
cm88 will never sell, rent, or trade your personal data to third parties for advertising or marketing purposes. If you receive unsolicited contact claiming to be from cm88 asking for your password or payment details, treat it as fraudulent and report it to our support team immediately.
cm88 uses cookies and similar technologies to keep the platform working properly and to understand how members use it. Cookies are small text files stored on your device when you visit the site.
These are required for the platform to function. They keep you logged in during a session, maintain your account preferences, and support security features like OTP verification flows. You cannot opt out of essential cookies without affecting your ability to use the platform.
We use analytics tools to understand general usage patterns – things like which pages are visited most, how long sessions last, and where users tend to drop off. This data is aggregated and does not identify you personally. It helps us improve the platform for all Filipino players.
These remember your preferences such as language settings and display choices, so you do not have to reset them every time you visit. They improve the overall experience without tracking you for advertising purposes.
Most browsers allow you to manage cookie settings. You can block or delete cookies through your browser preferences, though doing so may affect how certain parts of the cm88 platform behave.
cm88 keeps your personal data for as long as it is needed for the purpose it was collected, or for as long as we have a legitimate reason to retain it. Here is how that works in practice:
If you request account closure, we will begin the data retention review process. Some data may be retained for a limited period after closure for legitimate operational reasons before being deleted.
As a registered cm88 member, you have rights over your personal data. Here is what you can do:
You can request a summary of the personal data we hold on your account. Contact the support team with your account reference and we will respond with the relevant information.
If any of your registered details are incorrect – for example, your contact number or email address – you can request a correction. Note that changes to KYC-verified fields may require re-verification.
You can request that we delete your personal data. We will review the request against our retention obligations before proceeding. Some data may need to be kept for a limited period even after a deletion request for legitimate operational reasons.
If you have previously opted in to receive promotional communications from cm88, you can opt out at any time by contacting the support team. This will not affect service-related communications such as account security alerts or transaction confirmations.
If you want to stop using the platform, you can request self-exclusion through the responsible gaming tools available on cm88. Visit the Responsible Gaming page for more information on the options available.
To exercise any of these rights, contact the cm88 support team using the email address shown in the footer of this page. We aim to respond to all data requests promptly.
Keeping your data safe is a core part of how cm88 operates. The platform uses SSL encryption on all connections, which means data transmitted between your device and cm88 is protected in transit. Access controls within the platform limit which team members can view personal account data, and those with access are subject to confidentiality obligations.
On your side, security also depends on how you manage your account. Use a strong, unique password for your cm88 account. Never share your OTP codes with anyone – cm88 will never ask for your OTP through chat, email, or phone. Log out after each session if you are using a shared device. If you suspect your account has been accessed without your permission, contact support immediately.
No online platform can guarantee absolute security against all threats. What we can commit to is applying reasonable and proportionate security practices to protect your data at every stage.
The cm88 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that an account belongs to a person under the required age, we will close the account immediately, forfeit any associated balance pending review, and delete the personal data collected.
If you believe a minor has registered an account on the platform, please notify the support team right away using the contact details in the footer. We take underage access seriously and will act on any verified reports without delay.
The cm88 platform does not include outbound links to third-party websites for browsing or promotional purposes. Any third-party providers involved in delivering the cm88 service – such as payment processors or identity verification partners – operate under their own privacy policies. cm88 is not responsible for the privacy practices of those third parties, but we do require that partners we work with maintain appropriate data security standards.
cm88 may update this Privacy Policy from time to time to reflect changes in how the platform operates or in the data practices we follow. When we make meaningful changes, we will notify registered members through the platform. The updated policy will always be available on this page with a revised review date at the top.
Continuing to use the cm88 platform after an update to this policy constitutes your acceptance of the changes. If you do not agree with an updated policy, you should stop using the platform and contact support to request account closure.
We recommend revisiting this page periodically, especially if you are making changes to how you use the platform – for example, activating responsible gaming controls or requesting a withdrawal for the first time.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, get in touch with the cm88 support team. You can reach us using the email address shown in the footer of this page.
When submitting a data enquiry, please include your registered account email address and a clear description of your request. This helps us locate your records and respond as efficiently as possible. We treat all privacy-related enquiries with priority and aim to provide a substantive response without unnecessary delay.
For questions about your account in general – including deposits, withdrawals, and gaming activity – the same support contact applies. See also the FAQ page for answers to common questions.
Your data is protected from the moment you register. Join thousands of Filipino players on the cm88 platform.
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Now that you know how cm88 handles your personal data, you can register with confidence. SSL encryption, KYC verification, and strict data controls are standard on every account.
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cm88 is strictly for players aged 21 and above. Online gaming carries financial risk and should be treated as entertainment, not a source of income. Visit our Responsible Gaming page for tools and support.