cm88 Terms & Conditions

1 Acceptance of Terms

By accessing the cm88 platform – whether through a desktop browser or a mobile device – and by completing the registration process, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, as well as the Privacy Policy and any additional rules applicable to specific games or promotions on the platform.

These terms apply to all users of the cm88 platform, including visitors, registered members, and VIP account holders. cm88 reserves the right to update these terms at any time. Continued use of the platform after an update constitutes acceptance of the revised terms. Significant changes will be communicated through the platform.

2 Eligibility and Account Registration

To register and use a cm88 account, you must meet all of the following requirements at the time of registration and throughout your continued use of the platform:

• You must be at least 21 years of age. cm88 does not permit accounts for persons under 21 under any circumstances.
• You must be physically located in the Philippines at the time of play.
• You must not be registered on any self-exclusion list or subject to any voluntary or mandatory exclusion from online gaming.
• You must provide accurate, complete, and truthful information during registration. This includes your full legal name, date of birth, and contact details.
• You must not already hold an active cm88 account. Only one account per person, per household, and per device is permitted.

cm88 reserves the right to request proof of identity and eligibility at any point. Failure to provide satisfactory verification may result in account suspension or closure and the withholding of any pending withdrawals pending investigation.

Identity Verification (KYC)

Before processing your first withdrawal, cm88 requires KYC verification. You will need to submit a valid government-issued Philippine ID and confirm that your registered account details match the ID provided. Acceptable forms of identification include a Philippine national ID, passport, driver's licence, or equivalent official document. Verification is a one-time process for standard accounts.

3 Account Security and Responsibilities

Your cm88 account is personal to you. You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number.

• Do not share your password or OTP codes with anyone, including individuals claiming to be cm88 support staff. cm88 will never ask for your full password.
• Log out of your account after each session, particularly when using a shared or public device.
• Notify the cm88 support team immediately if you suspect unauthorised access to your account.
• You are responsible for all activity conducted through your account, whether or not you personally authorised it, until the point you notify cm88 of a security concern.

cm88 uses SSL encryption on all connections to protect your data in transit. However, account security on the device side – including keeping your phone and email account secure – is your responsibility.

4 Deposits, Withdrawals, and Payment Terms

All financial transactions on the cm88 platform are conducted exclusively in Philippine Peso (PHP). There is no currency conversion at any stage. The amount you deposit or withdraw is the amount that moves.

Deposits

Deposits can be made using supported Philippine payment methods including GCash, Maya, bank transfer via Philippine online banking, InstaPay, and PESONet. Minimum deposit amounts may apply per payment method. Deposits are generally credited to your cm88 balance once confirmed by the payment provider.

cm88 does not accept deposits made via credit cards or cryptocurrency. Attempting to fund an account through unsupported methods may result in the transaction being reversed and fees being charged by your payment provider.

Withdrawals

Withdrawals are subject to identity verification. You must complete KYC before your first withdrawal can be processed. Withdrawal requests are reviewed before funds are released. The payment method used for withdrawal should match your verified identity. Withdrawals to third-party accounts are not permitted.

Withdrawal processing times vary by method and account tier. VIP members at higher tiers receive priority processing. Daily withdrawal limits apply per account tier. See the Withdrawal page for current method availability and general processing information.

Transaction Disputes

If you believe a transaction on your account is incorrect, contact the cm88 support team within a reasonable time of the transaction date. Provide your account details and the relevant transaction reference. cm88 will investigate and respond with a resolution. Chargebacks initiated through your payment provider without first contacting cm88 may result in account suspension.

5 Gaming Rules and Conduct

cm88 offers a range of game categories including slots, live casino, eBingo, online poker, and sports betting covering events such as PBA basketball, international football, boxing, and esports. Each game category and individual game title may have its own supplementary rules, which take precedence where they differ from these general terms.

Fair Play

All players are expected to engage with the platform in good faith. The following conduct is prohibited and may result in account suspension, balance forfeiture, and a permanent ban:

• Using automated scripts, bots, or software to place bets or influence game outcomes
• Colluding with other players to gain an unfair advantage in poker or other competitive games
• Exploiting software bugs or errors rather than reporting them to the support team
• Attempting to manipulate odds, game results, or bonus conditions through coordinated activity
• Creating multiple accounts to access promotions multiple times or circumvent account restrictions

Betting Decisions

Once a bet is confirmed and accepted by the platform, it is binding. cm88 reserves the right to void bets placed on events affected by obvious pricing errors, system malfunctions, or results that were already determined at the time the bet was placed. Decisions on void bets are final.

6 Bonuses and Promotional Offers

cm88 may offer bonuses, cashback, and other promotional benefits to registered members from time to time. Each promotion has its own specific terms covering eligibility, wagering requirements, validity period, and any game restrictions. These specific terms are published alongside the promotion and form part of the overall agreement.

General rules that apply to all promotions unless stated otherwise:

• Bonuses are available to eligible, verified members only. Accounts that have not completed KYC may not be able to withdraw bonus-derived winnings.
• Only one active bonus may apply per account at a time, unless explicitly stated otherwise in the promotion terms.
• Attempting to abuse a promotion – including multi-accounting, bonus-hunting through coordinated play, or providing false eligibility information – will result in bonus forfeiture and may lead to account closure.
• cm88 reserves the right to withdraw, modify, or cancel any promotional offer at any time. Any winnings already credited in accordance with the promotion terms at the time of cancellation will be honoured.
• Bonuses have no cash value until wagering requirements are satisfied. Bonuses cannot be transferred between accounts.

7 Responsible Gaming

cm88 takes responsible gaming seriously. Online gaming is a form of entertainment and should never be treated as a way to earn income or recover financial losses. The platform provides tools to help you stay in control of your gaming activity.

Available Controls

• Deposit limits – Set a maximum amount you are willing to deposit within a given time period.
• Session reminders – Receive notifications about how long you have been active in a session.
• Self-exclusion – Temporarily or permanently exclude yourself from the platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

These tools are available to all registered members regardless of account tier. Using them will not affect your account standing or VIP progression negatively.

If you believe your gaming has become a problem, we encourage you to use the self-exclusion option immediately and seek support. The Responsible Gaming page contains additional guidance and resources. For urgent concerns, contact the support team directly.

8 Privacy and Data Use

cm88 collects and processes personal data as described in the Privacy Policy. By registering an account, you acknowledge and agree to the collection, storage, and use of your personal information for the purposes of operating your account, processing payments, verifying identity, and complying with applicable requirements.

Your data will not be sold to third parties for marketing purposes. It may be shared with payment processors, identity verification providers, and other service partners strictly for the purposes of delivering the cm88 service to you. All data handling is governed by the Privacy Policy, which forms part of this agreement.

9 Account Closure and Termination

You may request to close your cm88 account at any time by contacting the support team. Before closure, any pending bets will be settled according to their normal outcome, and any remaining verified balance after satisfying applicable conditions will be returned to you via your registered payment method.

cm88 may suspend or permanently close an account without prior notice in any of the following circumstances:

• Breach of any provision in these Terms & Conditions
• Providing false or misleading information during registration or verification
• Engaging in prohibited conduct including fraud, collusion, or use of automated tools
• Failure to complete KYC verification within a reasonable period after being requested
• Any activity that cm88 reasonably suspects constitutes money laundering or other financial misconduct
• A player being found to be under 21 years of age

In cases of account closure due to rule violations, any balance associated with the account may be forfeited pending investigation. cm88 will notify you of the reason for closure where permitted to do so.

10 Limitation of Liability

The cm88 platform is provided on an as-available basis. While we make every effort to ensure the platform is accessible and functioning correctly at all times, we cannot guarantee uninterrupted service. Scheduled maintenance, technical issues, or circumstances outside our control may occasionally affect availability.

cm88 is not liable for:

• Loss of winnings or inability to place bets due to platform downtime or technical errors beyond our control
• Delays in payment processing caused by third-party payment providers
• Losses resulting from your failure to keep account credentials secure
• Any indirect, consequential, or incidental losses arising from your use of the platform

In the event of a technical error that affects game results or bet settlement, cm88 reserves the right to void affected transactions and return stakes to the relevant accounts. This decision is at the sole discretion of cm88 and is final.

11 Changes to These Terms

cm88 may update these Terms & Conditions periodically to reflect changes in how the platform operates, applicable requirements, or market conditions. When we make material changes, we will notify registered members through the platform prior to the changes taking effect.

Your continued use of the cm88 platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to request account closure.

The most recent version of the Terms & Conditions is always available on this page. We recommend reviewing them periodically, particularly before engaging with new game types or promotion offers.

12 Contact and Dispute Resolution

If you have a concern or dispute regarding your account, a transaction, or the application of these terms, the first step is to contact the cm88 support team directly. Provide your account reference, a clear description of the issue, and any relevant transaction details.

cm88 aims to resolve all support queries promptly. The support team can be reached via the contact details provided in the footer of this page. Please allow a reasonable time for the team to investigate before escalating a dispute.

These Terms & Conditions are intended to be read and interpreted in accordance with the context of the Philippine market and in plain English. Where ambiguity exists, the interpretation that is fair and reasonable in the context of operating an online gaming platform for Filipino players will apply.